FAQs

Ordering is easy the basic steps are outlined below: For further assistance you can WhatsApp Us @ +966 549700872 Sun – Thu (9:00AM – 6:00PM) or mail us at info@americantourister.com.sa

 

– Browse the site for the product you require

– Add the product to the cart

– Proceed to the checkout

– Follow the directions on payment

– Await conformation once payment has been done.

Once your order has been accepted you will receive an Email confirmation from info@americantourister.com.sa showing the details of the order you have just placed.

You can cancel the order up to the point of shipping without any charges being applied, unfortunately once the product is shipped as per the cancelation terms in the T&Cs charges may apply. For assistance in this matter please contact the customer service team who will be happy to assist in this matter.

If you have ordered multiple products on one order we will try to ensure they are all delivered together however this also depends on the type of products ordered, some products are large and delivered directly from the supplier, in these cases we will not be able to have them delivered together.

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